Last Updated: July 5, 2026
At Jax.ng ("we," "us," or "our"), we value your trust and are fully committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use the
Jax.ng Marketplace website and its related services. By using our platform, you consent to the data practices described in this policy.
1. Information We Collect
To provide a seamless trading environment, we collect the following types of information:
- Account Information: When you register, we collect your name, email address, phone number, and password.
- Listing Data: Any information you choose to include in your ads, such as product photos, descriptions, location, pricing, and contact details.
- Usage and Technical Data: Your IP address, device type, browser settings, operating system, and browsing activity on our website.
- Communication Logs: Messages, chat history, or inquiries sent directly between you and other users or our support team within the platform.
2. How We Use Your Information
We use the collected data to maintain, improve, and secure our marketplace:
- To Enable Connections: Your public contact details (phone number, location) are displayed on your listings so buyers can reach you.
- To Improve Services: Analyzing user behavior helps us optimize our website layout, search engine capabilities, and overall user experience.
- To Enhance Security: Tracking technical data and communications helps us detect, prevent, and mitigate fraud, spam, and malicious activity.
- To Send Updates: We may use your email to send account verification links, safety tips, promotional offers, or critical platform updates. You can opt out of marketing emails at any time.
3. How Your Information is Shared
We respect your privacy and do not sell, rent, or trade your personal information to third parties. Your data is only shared under the following conditions:
- Public Listings: Any information you put in a public advertisement is visible to anyone visiting the website.
- Service Providers: We may share technical data with trusted third-party analytics (like Google Analytics) or hosting providers who help operate our platform under strict confidentiality agreements.
- Legal Requirements: We will disclose your information to law enforcement or regulatory bodies in Nigeria if required to do so by law, or to protect the safety and rights of Jax.ng and its users.
4. Data Security and Retention
- Security Measures: We use advanced administrative, technical, and physical security measures (including SSL encryption) to protect your personal data from unauthorized access or alteration.
- Data Retention: We retain your account and listing data for as long as your account remains active, or as long as necessary to fulfill our legal obligations and resolve disputes.
5. Your Privacy Rights
Under the Nigeria Data Protection Act and international privacy frameworks, you have the right to:
- Access and Correct: Update or change your personal profile information directly through your account dashboard.
- Deactivate or Delete: Request the deletion of your account and all associated listings by contacting our support team.
- Opt-Out: Unsubscribe from promotional emails or disable cookies via your internet browser settings.
6. Cookies and Tracking Technologies
Jax.ng uses cookies to remember your login details, understand your preferences, and serve you relevant listings based on your location. You can configure your browser to reject cookies, though some parts of the website may not function properly as a result.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When updates are made, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have questions, comments, or complaints regarding this Privacy Policy or our data handling practices, please contact us through the official help center channels on the Jax.ng website.